Before you continue....
Please make sure that the following apply to you:
I have on hand an eRx Entity ID for RxPad
My Clinic's HPI-O is linked to the RxPad CSP (Contracted Service Provider) Number
If the above does not apply, please read the RxPad Onboarding Guide and complete the required onboarding activities first.
Step-By-Step Video Demo
RxPad Sign Up - Walkthrough
Duration 6:37
The 12-Step Sign Up Process
Step 1: Start the Sign Up Process
Go to this page here then click Sign Up
Step 2: Create a user account
To create a user account you must enter an email address, your given name, family name, and create a valid password
Once done you can click Sign Up
Step 3: Confirm your user account
You will receive a verification code in your email.
Go to your email and copy the verification code
Paste in the verification code and then click Confirm Account
Step 4: Select your preference for Multi-Factor Authentication
Select your preferred MFA method
Click Continue
Step 5: Set up your chosen MFA method
Follow the instructions provided on your screen.
NOTE: Once Your MFA method is confirmed you cannot change this yourself. If you want to change your MFA method you will need to lodge a request to support@rxpad.com.au and the team will respond to you within business hours (Mon-Fri 9AM - 5PM AEST).
Step 6: Create Your Prescriber Profile
Enter all required details including your eRx Entity ID
Step 7: Search Your Clinic Profile
Your Prescriber Profile from Step 6 must be linked to the correct clinic.
If you know somebody who has already signed up to RxPad with your clinic HPI-O, then it is likely that your clinic profile already exists.
To test this, please enter the HPI-O of your clinic into the search bar.
If your clinic appears, continue to Step 9.
If your clinic does not appear, continue to Step 8.
Step 8: Create Your Clinic / Organisation Profile
If your clinic is not found, you will be prompted to Create New Organisation
Fill out the necessary clinic details, ensuring you click Validate and then Submit.
Once your clinic profile is created, it will automatically link to your profile.
Move on to Step 10 once done.
Step 9: Link To Clinic Profile
If your clinic is found, click Link Now.
Step 10: Select Subscription Plan
Select either the $30 or $50/month subscription plan depending on your needs.
Subscriptions can be self-canceled at any point in time.
Step 11: Enter Payment Details
Enter valid debit/credit card details
Step 12: Accept the Terms & Conditions
Read and accept the Terms & Conditions
Once done, your signup process is complete and your RxPad account is now activated.
You can now start prescribing on RxPad.
