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What is multi location support?

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Written by Kai Becker

Multi-location support is exclusive to Team Pro.

It lets a single clinic group operate multiple physical sites under one HPI-O, all from one RxPad account. You can create sub-locations (for example, Clinic A and Clinic B), assign prescribers to specific sites, and have scripts automatically issued from the correct location based on where the prescriber is working.

What multi-location gives you on Team Pro:

  • One HPI-O, many sub-locations. Configure sub-locations like "Clinic A, North Sydney" and "Clinic B, Bondi" under your single registered HPI-O.

  • Prescriber-to-location assignment. Assign which prescribers can prescribe at which sub-locations.

  • Auto-routing of scripts. When a prescriber writes a script, RxPad automatically routes it from the correct sub-location, no manual selection.

You configure sub-locations from Settings β†’ Locations. There is no hard limit on the number of sub-locations.

If you have multiple physical sites but are currently on Team Starter, you'll need to upgrade to Team Pro to access these features.

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